At Envymeshop we are committed to providing you with the best customer service. If you are unsatisfied with your product of choice you have 7 business days from the date that the item was delivered to your address to exchange or return for a full refund. The item must be unopened and in the original packaging due to COVID-19. If the item is not in the original packaging or has been tampered with, you will not be eligible for a refund. Please understand that after 7 business days, the item or items that you have ordered will not be eligible for exchange or refund. If you are wanting to process an exchange or refund, please contact us at envymeshop29.com and include your order confirmation number as well as the reason for exchange or refund. Thank you so much for shopping with us.